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Section: Legal Vacancy 1580 |
| Post:Assistant Manager Salon and Spa |
Salary contractual |
| |
| Requirements and conditions |
| Age: |
Has no value
|
| Gender |
Has no value
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| Education: |
no
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| Work schedule: |
Has no value
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| Work place: |
London
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| The announcement text: |
Specific Functions:
-Support service and sales departments to achieve goals
-Manage annual objectives for hospitality areas including Coaching and Counseling.
-Responsible for the hiring and training in these areas.
-Accountable for adhering to benchmarks and measurements for reception and POS and also accountable for tracking performance of these benchmarks
-Oversee new customer service employee orientation
-Accountable for maintaining and improving visual standards for retail and reception areas
-Accountable for client experience standards for Customer Service dept. area
-Ability to resolve and document client negative feedback and report to Salon and Spa Managerment
-Responsible to coach front desk staff on regular basis, including “in the moment” coaching
-Ensure that hospitality staff exceeds company expectations with regards to appearance, image and professionalism
-Responsible for training of new staff on POS
-Responsible for cash handling at POS
-Ability to stay within customer service payroll budget as it relates to scheduling
-Ensure systems and protocols are consistent and maintained
-Organize a participatory process within the areas of responsibility, developing coordinators.
-Partner with salon and spa management to achieve goals for service departments
-Ability to Manage by example
Principals only. Recruiters, please don`t contact this job poster.
Please, no phone calls about this job!
Please do not contact job poster about other services, products or commercial interests.
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| Contact information |
| Employer: |
îòäåë êàäðîâ
|
| Email: |
HR@lexproducts.com
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| Phone: |
451-40-25
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Publication date: 2010-01-24 23:05:57
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